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Water Utilities Overview

Free Chlorine Maintenance
March 13 – April 10, 2017

As mandated by the Texas Commission on Environmental Quality, the North Texas Municipal Water District will conduct free chlorine maintenance on its water transmission lines and those of its member cities and customers beginning March 13 and ending on April 10, 2017. This maintenance does not affect water quality and it remains safe for use. Garland residents may notice a slight change in the taste and smell of their water during this period.

For additional information regarding free chlorine maintenance, visit North Texas Municipal Water District’s website at www.ntmwd.com.

Four Cities Unite to Request Water Rate Relief

The Mayors of Garland, Mesquite, Plano and Richardson, in an unprecedented move, today announced that their cities are asking the Public Utility Commission (PUC) to conduct a review of their water rates with the North Texas Municipal Water District (NTMWD). The cities are taking this action because the rates set by the NTMWD under the six-decade old water supply contract are discriminatory, are inconsistent with water conservation and are not in the public interest. As a result, the four cities have paid a total of $178 million for water they did not use.

Read the full press release here.


Water Quality Report

In accordance with the Safe Drinking Water Act, Garland Water Utilities presents its annual Water Quality Report.  This report includes water testing completed between January 1 and December 31, 2015.

CCR Water Quality Report - City of Garland's Water Quality Report for 2015


Routine Hydrant Flushing

Information about routine hydrant flushing





Watering Conservation Measures are in Effect

Starting November 1 through March 31, as outlined in the Water Conservation Plan, all Garland Water Utility customers may water with sprinklers one day a week. Customers have the flexibility of choosing which day of the week they water, based on need.   Remember watering your lawn with sprinklers between the hours of 10 a.m. and 6 p.m. is prohibited. This is a mandatory year-round water conservation regulation.

Please remember, our water schedule is subject to change dependent on the weather conditions and effectiveness of local water conservation measures. Any such changes will be posted on this website.

For more conservation information & tips, please visit our Water Conservation page.

Water & Sewer Issues

Line Locates

  • For City of Garland water and sewer line locates, please contact Texas 811 for utility line locates two (2) days before digging. For more information visit www.texas811.org or call 8-1-1.
  • Garland Water Utilities will locate water or sewer mains, we will not locate service lines (laterals) and cannot locate lines on private property.